Frequently Asked Questions

Subscription Services

How do I contact customer service regarding a subscription?

  • Call our subscriber service department at 888-633-6242 ext. 907
  • Send an email to ode@emailcustomerservice.com
  • Or, send a letter to:Ode Subscriber ServicesP.O. Box 420235 Palm Coast, FL 32142-0235

How do I order a back issue?

We offer back issues at a cost of $4.95 plus $2.00 shipping and handling per copy for domestic shipping or $4.00 shipping and handling per copy for international addresses. The back issues that we have available include February 2003 through our current issue with a few exceptions. If you would like to inquire about the availability of a certain issue, please send an email to ode@emailcustomerservice.com.

To place an order, please send the following information:

  1. Method of payment
  2. Month/year of the issue(s) you would like
  3. Quantity you would like
  4. Mailing address and instructions

Please send your request to:

Ode Magazine

Back Issues

P.O. Box 420235

Palm Coast, FL 32142-0235

How long does it take to get my first issue?

It takes between 4 and 8 weeks to receive your first issue.

How do I renew my subscription online?

Click here to renew your subscription and otherwise manage your account, or call our Subscription Services at 888-633-6242 ext. 907.

How do I know when subscription is going to expire?

The expiration date should appear on your mailing label in a form like 0904 (YYMM). To confirm, please call our Subscription Services at 888-633-6242 ext. 907.

How can I stop receiving paper renewals?

Please send a request for “email renewals only” to ode@emailcustomerservice.com, by calling Subscriber Services at 888-633-6242 ext. 907, or by writing to:

Ode Subscriber Services

P.O. Box 420235

Palm Coast, FL 32142-0235

I live outside of the United States, and I can’t fit my address in the online form. What do I do?

Please contact Subscriber Services at 888-633-6242 ext. 907 or ode@emailcustomerservice.com.

How do I give Ode as a gift?

Click here to give a gift subscription. Or, you may contact Subscriber Services at 888-633-6242 ext. 907 or ode@emailcustomerservice.com.

How will my friend know I purchased a gift subscription for him/her?

Each gift subscription recipient will receive a postcard informing him/her of the gift subscription. The postcard will arrive before their first issue.

I was supposed to receive a gift with my subscription or renewal, but I didn’t. Who do I contact?

Please write to ode@emailcustomerservice.com, call Subscriber Services at 888-633-6242 ext. 907, or send a letter to:

Ode Subscriber Services

P.O. Box 420235

Palm Coast, FL 32142-0235

Is there a digital or online version of Ode?

Yes, there is! Click here to subscribe to our digital edition of Ode through Zinio.

Editorial Inquires

How do I reach the editors?

  • If you would like to submit a story idea or article, please view our submission requirements.
  • If you would like to send a letter to the editor, please send it via email to editor@odenow.com or to the following address: Editor Ode Magazine 268 Bush Street, #4419 San Francisco, CA 94104

Where do I send books, articles, or PR materials for editorial consideration?

Please send these materials to:

Editor

Ode Magazine

268 Bush Street #4419

San Francisco, CA 94104

eNewsletter & Mailing Lists

How do I sign up for Ode’s email newsletters?

Click here to sign up for one or more of our email newsletters.

How do I unsubscribe to your email lists or update my email preferences?

You may unsubscribe from Ode’s emails by clicking the “Unsubscribe” link located at the bottom of the email. If you would like to update your email preferences, please contact Sam Rosenzweig at sam@odenow.com.

How can I be removed from mailing lists and prevent my name and address from being shared with other companies?

Please send a request to be removed from all mailing lists and promotions to ode@emailcustomerservice.com, by calling Subscriber Services at 888-633-6242 ext. 907, or by writing to:

Ode Subscriber Services

P.O. Box 420235

Palm Coast, FL 32142-0235

Advertising & Partnership Opportunities

Who do I contact regarding advertising in Ode?

Please contact Goodfellow Publishers’ Representatives. You can reach them at 510-548-1680 or via email at info@gpr4ads.com.

Who do I contact to discuss partnership opportunities and/or event sponsorships?

Please contact Emily Aviles. You can reach her at 888-633-6242 x925 or via email at emily@odenow.com.

Reprints, Permissions & Bulk Orders

How do I get permission to reprint an article?

Please send a request to editor@odenow.com or to:

Editor

Ode Magazine

268 Bush Street #4419

San Francisco, CA 94104

How do I request a donation of magazines for my non-profit organization?

Please send an email to ode@odemagazine.com or send a request to:

Ode Magazine

268 Bush Street #4419

San Francisco, CA 94104

How do I find an old article?

We offer many, but not all, of our past articles for viewing on our website archives.

Ode Ambassador Program

What is an Ode Ambassador?

An Ode Ambassador is a media angel if you will. You can continue to help Ode underwrite our quest for good news stories from around the globe by contributing what you can by completing a short donor form here. This will help us continue to bring you the people, passion and possibilities changing the world – one good idea at a time! We truly appreciate any level of contribution. We also promise to plant a tree to honor each Ambassador to help stop global warming. With your help, we’ll plant more than 100,000 trees this year.

How can I become an Ode Ambassador?

Click here to become an Ode Ambassador.

One Response to Frequently Asked Questions

  1. Jean Houston, one of our content providers will be doing an event with you on July 20th. How do I contact someone to see if you would like to purchase DVDs or CDs that just published?

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